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UK Regulator Bans Coinbase Ad Over Cost-of-Living and Crypto Risk Concerns

Highlights:

  • UK regulators banned the Coinbase ad for linking crypto investing with cost of living pressure.
  • The watchdog said the ads lacked clear warnings about crypto investment risks.
  • Coinbase remains licensed in the UK despite tighter rules on crypto marketing.

The UK Advertising Standards Authority has banned a Coinbase marketing campaign following a formal review. The regulator said the ads linked crypto investing with cost-of-living pressures in the UK. Officials said this connection created risk during a period of economic strain. The authority ruled that the messaging required greater care.

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The ruling was on one video ad and three poster layouts. The video employed a musical form and satire to describe the mounting prices and employment insecurity. The posters featured brief sentences concerning housing affordability, food prices, and wage stagnation. In every poster, there was the same campaign slogan and Coinbase branding.

The authority claimed that the ads were based on humor as a way of making reference to grave financial conditions. The regulators claimed that such a practice would minimize education on the risk of crypto investment. Authorities emphasized that cryptocurrency entails risk and possible losses. The promotion regulations in the UK demand appropriate warnings on risks in such a situation.

Clearcast had earlier declined the video as Coinbase tried to get television approval. The body claimed that the advertisement implied that crypto is capable of responding to economic challenges without any proof. Clearcast refused to give broadcast clearance upon that evaluation. Later on, Coinbase shared the video via online channels.

The authority affirmed that the posters were placed in high-traffic open spaces. The points were the underground stations in London and the large railway stations. This exposure, officials said, expanded the reach of the campaign among daily commuters.

Public Complaints and Media Placement Put Coinbase Ad Under Review

Public feedback triggered the authority’s investigation into the campaign. Officials said they received 35 complaints. Many complaints focused on the link between personal financial pressure and crypto investing. Meanwhile, others questioned the absence of risk information. Regulators reviewed the posters individually as part of the process. The slogans referenced everyday expenses and long-term affordability concerns. Officials said the wording encouraged consideration of change without explaining investment risks.

The video depicted scenes of household stress and employment disruption. The characters were singing upbeat lyrics while facing rising costs and job loss. Regulators said these scenes reinforced the cost-pressure theme. However, they said the video did not explain the nature of crypto risk. Officials noted that the ad did not reference specific digital assets. It also contained no disclaimers or warning text. This omission conflicted with UK financial promotion standards. The authority ordered that the ads must not reappear in their current form.

Coinbase Pushes Back as UK Tightens Crypto Marketing and Licensing Rules

Coinbase rejected the advertising ruling and described it as censorship. The chief executive officer, Brian Armstrong, responded publicly following the initial decision to ban the ad last year. He said the campaign did not promote irresponsible behavior. He also said it did not target vulnerable audiences.

The company said it already applies safeguards for UK users. Coinbase requires new users to complete a knowledge assessment before trading. It also enforces a mandatory 24-hour cooling-off period. The company said these steps support informed participation.

UK regulators have been treating Coinbase as a compliant operator despite the ad dispute. The Financial Conduct Authority granted Coinbase a Virtual Asset Service Provider license last year. The license allows the exchange to offer both crypto and fiat services. The approval established Coinbase as the largest regulated crypto exchange in the UK.

The dispute coincides with changes planned by the Financial Conduct Authority. The regulator is preparing a full authorization regime for crypto firms. Companies will need approval before offering services in the UK. The FCA expects applications to open in September 2026.

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